Support

Last updated: October 18, 2026

Contents
  1. Widgets
  2. Purchases and Mokume Premium
  3. Devices and privacy
  4. Contact

Widgets

Put a design on the Home Screen

Make a design in the App and save it. Then touch and hold the Home Screen, tap Edit → Add Widget, and choose Mokume. Pick the widget of the same form and size as your design. When it is added, choose your design in Design.

Change the design a widget shows

Touch and hold the widget, tap Edit Widget, and choose another design in Design.

Change the place of the weather

Touch and hold the weather widget, tap Edit Widget, and choose a city or Current Location in Location. To use Current Location, allow location for Mokume in Settings → Privacy & Security → Location Services.

Purchases and Mokume Premium

Restore purchases (new iPhone or reinstall)

In the App, tap the round settings button at the top right, then tap Restore Purchases. You need to be signed in with the Apple Account you bought with.

Cancel a subscription

On your iPhone, go to Settings → your name → Subscriptions → Mokume. Deleting the App does not cancel a subscription. Cancel at least 24 hours before the end of the period to stop the next renewal.

Ask for a refund

Refunds are handled by Apple. Request one at Apple’s Report a Problem.

Devices and privacy

Which devices are supported?

iPhone with iOS 18 or later. iPad is not supported.

Is my information sent anywhere?

Your designs and photos stay on your iPhone. See the Privacy Policy for details.

Contact

If this does not help, email support-mokume@ykforge.com. Including the following helps us answer faster: